Privacy
Policy

1Who We Are

UAB Leverana (company code 304731895, VAT LT100011369312) is a Lithuanian freight company specialising in temperature-controlled perishable goods transport between Norway and Lithuania.

This policy explains how we collect, use and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2Information We Collect

We only collect data you voluntarily provide or that arises from your use of our site:

• Contact details — name, email address, phone number, company name
• Inquiry content — messages sent via our contact form
• Technical data — IP address, browser type, pages visited, referral source
• Cookies — session and analytics cookies (see Section 6)

3How We Use Your Data

• Respond to transport inquiries and provide freight quotes
• Communicate regarding ongoing shipments or contracts
• Improve our website and services
• Send marketing communications — only with your explicit consent
• Comply with legal obligations (tax records, contracts)

Legal basis: contract performance (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f)), and consent where applicable (Art. 6(1)(a)).

4Data Sharing

We do not sell your personal data. We may share it with:

• Logistics partners and subcontractors involved in your shipment
• IT and hosting service providers (data processing agreements in place)
• Public authorities when legally required

All third parties are contractually bound to maintain the same level of data protection.

5Your Rights Under GDPR

You have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — limit how we process your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — at any time, where processing is consent-based

6Cookies

Our website uses cookies to function correctly and to understand how visitors use it. Types of cookies used:

• Essential — required for the site to work (cannot be disabled)
• Analytics — anonymous usage statistics to improve the site
• reCAPTCHA — Google reCAPTCHA Enterprise to protect our contact form

You may refuse non-essential cookies via the cookie banner when you first visit the site.

7Data Retention

We retain personal data only as long as necessary:

• Contact form submissions — up to 2 years
• Contract-related data — 10 years (Lithuanian tax law)
• Analytics data — up to 14 months

After retention periods expire, data is securely deleted or anonymised.

8Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our site is served over HTTPS.

9Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with an updated effective date. We encourage you to review it periodically.

10Contact & Complaints

For any privacy-related questions or to exercise your rights:

You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).